All of our training is based on a neurodiversity-affirming approach that values different ways of thinking and experiencing the world. By applying autism-friendly and sensory-aware principles, we create inclusive practices that reduce stress, increase confidence, and make environments welcoming for all.
Every organisation is different, so we tailor our sessions to your sector, audience, and goals. Training can range from short 60-minute Lunch & Learn sessions to three-hour workshops or full-day programmes, all designed to give your team the practical tools and confidence to embed inclusion every day.
Equip your team to deliver inclusive, welcoming customer experiences. Our neuroinclusion training helps staff understand and support people with sensory, cognitive and emotional differences, creating spaces where everyone feels valued.
What’s included
Tailored inclusion training for your sector and audience
Practical strategies for accessible customer service
Understanding the needs of neurodivergent customers, disabled people and those experiencing anxiety
Communication techniques that promote empathy and reduce barriers
Formats available
In-person workshops
Live online sessions
On-demand e-learning modules (coming soon)
Inclusive customer experiences start with confident, informed teams. Investing in inclusive service training helps your business build loyalty, improve accessibility and make every interaction welcoming and genuine. It also strengthens your reputation, attracts the Purple Pound, and encourages loyal, repeat customers who feel valued and understood.
Inclusive workplaces create inclusive customer experiences.
Our employment inclusion training helps organisations recruit, support and retain neurodivergent and disabled employees. We cover everything from inclusive hiring and onboarding to everyday communication and workplace design.
What’s included
Inclusive recruitment and onboarding workshops
Manager and leadership training in neuroinclusion
Practical strategies for building supportive workplace cultures
Policy and process reviews that embed accessibility and belonging
Why it matters
When colleagues feel supported at work, they deliver exceptional experiences for others. Employment inclusion and customer inclusion go hand in hand. We can deliver both as a complete inclusion package or as separate sessions, depending on your goals.
Many organisations choose a combined package, bringing together customer experience training and workplace inclusion training for a joined-up approach. Together, they help you build spaces where everyone - customers and colleagues alike, feels valued, respected and at ease.
Ready to begin?
Contact us to discuss the best option for your organisation.